Please read these terms carefully before using this website
If you do not agree with any provision of the Agreement, please do not use this website.
This Agreement (the "Agreement") is concluded between the website visitor and the limited liability company "BODRO" (EDRPOU code: 35493833), which operates and provides services under the HOME FOOD trademark (the "Online Store") and owns the website homefood.ua (the "Website"). The user of the Online Store's services is hereinafter referred to as the "Buyer". The Agreement sets out the terms for purchasing goods through the Website.
1. General Provisions
1.1. This Agreement is concluded between the Buyer and the Online Store at the moment an order is placed. The Agreement governs the use of the Website's resources, services and features, provided by the Online Store as a platform for receiving and posting information and placing orders.
1.2. A visitor who has registered and logged in using unique individual credentials becomes a user of the Website.
1.3. The Buyer may be any individual or legal entity able to accept and pay for the ordered goods in accordance with the procedure and conditions set out in this Agreement, within the territory of Ukraine.
1.4. The Online Store reserves the right to amend this Agreement.
1.5. This Agreement is to be considered in the form in which it is published on the Website, and is to be applied and interpreted in accordance with the laws of Ukraine.
2. Product Information
2.1. Goods are presented on the Website through photographs that are the property of the Online Store.
2.2. Each photograph is accompanied by text information: the product code, price and description.
2.3. At the Buyer's request, the Online Store's manager must provide (by phone or email) any other information that the Buyer considers necessary and sufficient to decide whether to purchase the goods.
2.4. The price of goods shown on the Website may be changed by the Online Store unilaterally.
2.5. If the price of goods ordered by the Buyer changes, the Online Store's manager will inform the Buyer by phone at the first opportunity in order to obtain confirmation or cancellation of the order. If the Buyer cannot be reached, the order is considered cancelled.
3. Ordering Procedure
3.1. The Buyer has the right to place an order for any goods presented on the Website. Each item may be ordered in any quantity. An order may be placed by phone, by email, or independently on the Website.
3.2. After an order is placed, an email confirming receipt of the order, with the names of the selected goods and the total order amount, is sent to the Buyer's email address. If necessary, the Online Store's manager will contact the Buyer (by phone or email) to confirm the order.
3.3. If, for any reason, the Online Store's manager is unable to contact the Buyer within 24 hours, the order will be cancelled.
3.4. If it is impossible to deliver the goods on the day and at the time specified by the Buyer, the Online Store's manager must notify the Buyer (by phone or email).
3.5. If the goods are out of stock, the Online Store's manager must notify the Buyer (by phone or email).
3.6. If the goods are unavailable, the Buyer has the right to replace them with other goods or cancel the order.
3.7. The Buyer has the right to cancel the order at any time before the goods are dispatched, by notifying the Online Store in advance (by phone or email).
4. Delivery and Acceptance of Goods
4.1. Goods ordered from the Online Store, in the agreed quantity and assortment, are delivered by a delivery service within the territory of Ukraine.
4.2. The possibility of delivering goods to other regions of Ukraine (timing, cost, etc.) is agreed separately in each case.
4.3. Delivery costs within Ukraine are paid by the Online Store or the Buyer, depending on the order terms described in the "Payment and Delivery" section and in the product page.
4.4. Dispatch and delivery of ordered goods are carried out within the time frame agreed with the Buyer.
4.5. Acceptance of the goods by the Buyer is evidenced by the Buyer's receipt of the ordered goods.
5. Payment
5.1. Payment methods are listed on the Website in the "Payment and Delivery" section.
5.2. For cash payment, the Buyer pays for the goods by handing the money to the Online Store's representative who delivers the goods.
5.3. For non-cash payment, the Buyer makes a 100% prepayment by transferring the money to the Online Store's bank account.
5.4. Goods are paid for only in hryvnias (the national currency of Ukraine).
6. Refusal of Goods
6.1. The Buyer has the right to refuse the goods upon receipt.
7. Use of Cookies
7.1. Most websites you visit use cookies to improve your experience: they allow a website to "remember" you during your visit (session cookies) or on return visits (persistent cookies).
7.2. Some websites also use cookies to send advertising or marketing messages based, for example, on your location and/or browsing preferences.
8. Privacy and Personal Data Protection
8.1. By providing personal data on the Website when registering or placing an order, the Buyer voluntarily consents to its processing and use (including transfer), and to other actions provided for by the Law of Ukraine "On Personal Data Protection", without a time limit on such consent.
8.2. The Online Store undertakes not to disclose information received from the Buyer. It is not a breach to provide information to contractors and third parties acting under a contract with the Online Store, including for the purpose of fulfilling obligations to the Buyer, or where disclosure is required by applicable Ukrainian law.
8.3. The Buyer is responsible for keeping their personal data up to date. The Online Store is not liable for poor performance or non-performance of its obligations resulting from outdated or inaccurate information about the Buyer.
9. Miscellaneous
9.1. The Online Store reserves the right to expand or reduce the product range on the Website, to restrict access to the purchase of any goods, and to suspend or discontinue the sale of any goods.