~ Exchange and Return ~
HOME FOOD Exchange and Return Policy
We guarantee the quality of our products and provide convenient conditions for exchange and return of products when needed.
Exchange and Return Conditions
The return period for products of proper quality is 14 days from the date of purchase, if the product does not meet the specifications or has defects.
The product must be in original packaging with preserved seals and labels, without signs of use.
Refunds are made in the same way as payment was made, within 3-5 business days.
Products of improper quality can be returned at any time during the warranty period.
How to Return or Exchange a Product
Contact Us
Contact our managers by phone, convenient messenger, or email. Provide the order number and reason for return.
Prepare the Product
Make sure the product is in its original packaging and with documents. The product should not have signs of use or damage.
Send the Product by Mail
Send the product by mail to the address provided by the manager. Shipping costs for returning products of improper quality are compensated by us.
Need Help with Exchange or Return?
Our managers are always ready to help you with product exchange or return. Contact us in a way that's convenient for you.
We work for your comfort and shopping satisfaction!
